Using the Taxonomy and the Metrics: What to Study When and Why; Comment on “Metrics and Evaluation Tools for Patient Engagement in Healthcare Organization- and System-Level Decision-Making: A Systematic Review”
Dukhanin and colleagues’ taxonomy of metrics for patient engagement at the organizational and system levels has great potential for supporting more careful and useful evaluations of this ever-growing phenomenon. This commentary highlights the central importance to the taxonomy of metrics assessing the extent of meaningful participation in decision-making by patients, consumers and community members; discusses how the purpose of an evaluation and the organizational relationships among key evaluation stakeholders is likely to influence the choice of metrics in important ways; and suggests a recasting of the metrics in the form of a logic model that supports the selection of metrics that are appropriate for a program given its stage of development and the purposes of the study.
Dukhanin V, Topazian R, DeCamp M. Metrics and Evaluation Tools for Patient Engagement in Healthcare Organization- and System-Level Decision-Making: A Systematic Review. Int J Health Policy Manag. 2018;7(10):889-903. doi:10.15171/ijhpm.2018.43
Arnstein SR. A ladder of citizen participation. J Am Inst Plann. 1969;35(4):216-224. doi:10.1080/01944366908977225
Carman KL, Dardess P, Maurer M, et al. Patient and family engagement: a framework for understanding the elements and developing interventions and policies. Health Aff (Millwood). 2013;32(2):223-231. doi:10.1377/hlthaff.2012.1133
Churgin S. Evaluation. In: Blum HR, ed. Planning for Health. 2nd ed. New York, NY: Human Sciences Press; 1981.
Shippee ND, Domecq Garces JP, Prutsky Lopez GJ, et al. Patient and service user engagement in research: a systematic review and synthesized framework. Health Expect. 2015;18(5):1151-1166. doi:10.1111/hex.12090
Frank L, Forsythe L, Ellis L, et al. Conceptual and practical foundations of patient engagement in research at the patient-centered outcomes research institute. Qual Life Res. 2015;24(5):1033-1041. doi:10.1007/s11136-014-0893-3
Scriven M. Evaluation Bias and its Control. In: Glass G. Eval Studies Rev Ann, Vol. 1. Beverly Hills, CA: Sage Publications; 1976.
Donabedian A. Twenty years of research on the quality of medical care: 1964-1984. Eval Health Prof. 1985;8(3):243-265. doi:10.1177/016327878500800301
Sofaer, S. (2019). Using the Taxonomy and the Metrics: What to Study When and Why; Comment on “Metrics and Evaluation Tools for Patient Engagement in Healthcare Organization- and System-Level Decision-Making: A Systematic Review”. International Journal of Health Policy and Management, 8(1), 51-54. doi: 10.15171/ijhpm.2018.99
MLA
Shoshanna Sofaer. "Using the Taxonomy and the Metrics: What to Study When and Why; Comment on “Metrics and Evaluation Tools for Patient Engagement in Healthcare Organization- and System-Level Decision-Making: A Systematic Review”", International Journal of Health Policy and Management, 8, 1, 2019, 51-54. doi: 10.15171/ijhpm.2018.99
HARVARD
Sofaer, S. (2019). 'Using the Taxonomy and the Metrics: What to Study When and Why; Comment on “Metrics and Evaluation Tools for Patient Engagement in Healthcare Organization- and System-Level Decision-Making: A Systematic Review”', International Journal of Health Policy and Management, 8(1), pp. 51-54. doi: 10.15171/ijhpm.2018.99
VANCOUVER
Sofaer, S. Using the Taxonomy and the Metrics: What to Study When and Why; Comment on “Metrics and Evaluation Tools for Patient Engagement in Healthcare Organization- and System-Level Decision-Making: A Systematic Review”. International Journal of Health Policy and Management, 2019; 8(1): 51-54. doi: 10.15171/ijhpm.2018.99