Why the Critics of Poor Health Service Delivery Are the Causes of Poor Service Delivery: A Need to Train the Policy-makers; Comment on “Why and How Is Compassion Necessary to Provide Good Quality Healthcare?”

Document Type : Commentary

Author

University of Bradford, Bradford, UK

Abstract

This comment on Professor Fotaki’s Editorial agrees with her arguments that training health professionals in more compassionate, caring and ethically sound care will have little value unless the system in which they work changes. It argues that for system change to occur, senior management, government members and civil servants themselves need training so that they learn to understand the effects that their policies have on health professionals. It argues that these people are complicit in the delivery of unethical care, because they impose requirements that contradict health professionals’ desire to deliver compassionate and ethical forms of care.

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References

  1. Fotaki M. Why and how is compassion necessary to provide good quality healthcare? Int J Health Policy Manag. 2015;4(4):199–201. doi:10.15171/ijhpm.2015.66
  2. Helin J, Hernes T, Hjorth D, Holt R, eds. The Oxford Handbook of Process Philosophy and Organization Studies. Oxford: Oxford University Press; 2013.
  3. Harding N, Lee H, Ford J. Who is the middle manager? On constituting an organizational self. Hum Relat. 2014;67(10):1213-1237.
  4. Butler J. Giving an Account of Oneself. New York: Fordham University Press; 2005.

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History

  • Receive Date: 01 June 2015
  • Revise Date: 27 June 2015
  • Accept Date: 20 June 2015
  • First Publish Date: 01 September 2015

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